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FreeTaxUSA Reviews

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About FreeTaxUSA

FreeTaxUSA is a cloud-based service that offers tax filing solutions. It provides free federal tax filing and preparation of federal and state income taxes online. The service supports all common tax forms and includes features such as prior year tax information import, tax filing history, tax return backup, and over 350 credits and deductions.

The company markets its tax software as four different levels of service: Basic for simple tax returns, Advanced for homeowners and itemized deductions, Premium for landlords and investors, and Self-Employed for freelancers, contractors, and gig workers.

While all federal returns are free, there is a $14.99 fee for state taxes. Expert tax advice is available, and an upgrade to the Deluxe version for $7.99 offers priority support. Those who need more assistance can opt for the file with a pro option at $39.99.

Please note that FreeTaxUSA does not offer downloadable software for preparing returns offline or full-service tax preparation or in-person consultation. The company was founded in 2001 by a certified public accountant and a team of software developers, and has handled some 63 million tax returns. It is owned by TaxHawk, an original member of the IRS Free File Alliance and an authorized e-file provider.

FreeTaxUSA Pros & Cons

Pros of FreeTaxUSA:

  • Free Federal Returns: FreeTaxUSA offers free federal tax filing for most tax situations.
  • Affordable State Returns: State tax returns can be filed for $14.99, which is less than many competitors.
  • Easy to Use: The platform is easy to navigate, making it suitable for both first-time and experienced filers.
  • Clean and Modern Interface: The interface is clean and modern, enhancing the user experience.
  • Basic Support Included: Basic support is free and includes help from customer service agents through email and an in-app support center.

Cons of FreeTaxUSA:

  • Limited Features: The platform is missing some features that are standard at higher-end competitors, such as the ability to upload certain documents to save time on data entry.
  • Extended Wait Times for Support: Users may experience extended wait times for customer support.
  • No Document Upload: Unlike some competitors, FreeTaxUSA does not allow document upload, which can save time on data entry.
  • Not Suitable for Complex Situations: FreeTaxUSA is not ideal for filers with foreign earned income, nonresident alien returns, or those living outside the US.

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FreeTaxUSA Customer Reviews (7)

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FreeTaxUSA Customer’s Q&A

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FreeTaxUSA Features and Benefits

Key Features and Benefits of FreeTaxUSA:

  1. Free Federal Tax Filing:

    • 100% Free: File federal tax returns for free, regardless of income or filing status.
  2. Document Import:

    • Previous Returns: Import prior year's returns, as well as W-2 and 1099 forms.
  3. State Tax Filing:

    • Cost: $14.99 for state tax returns.
  4. E-File Directly to IRS:

    • Direct E-file: File directly to the IRS, ensuring compliance and accuracy.
  5. Return Status Tracking:

    • Check eFile Status: Track the status of your e-filed return and monitor your IRS refund.
  6. Professional Assistance:

    • Live Tax Expert Chat: Included with the Deluxe plan, providing priority live chat support.
    • Tax Specialist Phone Support: Available for general inquiries and assistance.
  7. Audit Support:

    • Audit Assistance: Included with the Deluxe plan, offering guidance on what to expect and how to prepare for an audit.
  8. Full-Featured App:

    • Android and iPhone: Available on both Android and iPhone devices.
  9. Accuracy Guarantee:

    • 100% Accuracy Guarantee: The program checks for errors as you go through the process, ensuring accuracy.
  10. Refund Options:

    • Direct Deposit: Receive your refund via direct deposit to your bank account, a pre-paid American Express debit card, or by paper check.
  11. User-Friendly Interface:

    • Updated Software: The software is updated annually to reflect changes in federal and state tax laws, ensuring compliance.
  12. History of Trust:

    • 43 Million Returns Filed: FreeTaxUSA has filed over 43 million returns and counting, demonstrating its reliability and trustworthiness.

FreeTaxUSA Pricing

FreeTaxUSA.com offers the following pricing:

  • Federal Tax Returns: 100% free
  • State Tax Returns: $14.99
  • Deluxe Edition: $7.99

About freetaxusa.com Payment Method?

The payment methods for freetaxusa.com include debit or credit card. Alternatively, the filing fees can be deducted from your federal refund. Please note that additional charges may apply for certain services.

FreeTaxUSA FAQs

FAQ

How To Open A FreeTaxUSA Account?

To open an account on FreeTaxUSA, follow these steps:

  1. Visit the FreeTaxUSA website.
  2. Click on the Sign In option.
  3. Choose the option to create a new account.
  4. Enter the required information, including email address and password.
  5. Follow the prompts to complete the account creation process.

Once the account is created, data from the previous year can be imported from FreeTaxUSA or a competing product. Alternatively, start from scratch. Remember, unlike many of its competitors, FreeTaxUSA doesn’t offer a mobile app. It's always a good idea to keep your login credentials safe for future use.

FAQ

FreeTaxUSA Alternatives

Here are the top 10 alternatives to FreeTaxUSA:

  1. ProConnect Tax: A professional tax software with high user ratings.
  2. CCH ProSystem fx Tax: Known for its tax compliance and preparation solution.
  3. Bonsai: Popular among freelancers for creating, sending, and tracking proposals online.
  4. ProSeries Tax: Offers a comprehensive tax preparation process from collecting and importing data automatically to filing returns.
  5. UltraTax CS: Provides advanced preparation capabilities to maximize efficiency and boost firm profitability.
  6. Drake Tax: An all-in-one professional tax software.
  7. H&R Block: Offers online tax preparation services with guaranteed results.
  8. Keeper: Helps freelancers, 1099 contractors, and self-employed workers automatically find tax write-offs among their purchases.
  9. TaxAct Self-Employed: A good option for self-employed individuals.
  10. FlyFin: An AI tax service built to make taxes effortless for freelancers, self-employed, small business owners & independent contractors.

These alternatives offer a range of features and services that might suit different needs and preferences. It's always a good idea to explore and compare these options to find the best fit.

FAQ

What are the security features of FreeTaxUSA?

FreeTaxUSA has several security features to protect user data. The site uses SSL certificates, which means the connection is encrypted and sensitive information should be safe. The company also complies with rigorous data security standards to protect against theft of payment information. Privacy practices are reviewed annually. Multi-factor authentication (MFA) is used to prevent unauthorized access to user data and alerts are sent when something changes on the account. Data is stored on servers in secure data centers and is encrypted when transmitted.

FAQ

Can I file my business taxes with FreeTaxUSA?

Yes, business taxes can be filed with FreeTaxUSA. The platform offers a Self-Employed Plan that is suitable for small-business owners who file Schedule C forms alongside their 1040 tax forms. This plan helps calculate key business deductions, including home office deductions and asset depreciation. Federal tax returns can be filed for free, and state returns start at a low price. It's a secure and easy-to-use service for small-business owners.

FAQ

About freetaxusa.com Prices and Cost?

FreeTaxUSA offers a straightforward pricing plan. All federal returns are free, with a fee of $14.99 for state taxes. Expert tax advice is available; an upgrade to the Deluxe version for $7.99 offers priority support, and those who need more hand-holding can get the file with a pro option at $39.99. The Deluxe level costs $14.99 and the Pro Support version is $49.99. Unlimited amended returns, which is included with the paid tiers, is $15.98 if you use the free basic edition. The audit defense service costs $19.99, while a mailed printed return is $7.97, and a professionally bound return is $15.99. It's important to note that FreeTaxUSA doesn't have downloadable software to prepare returns offline, nor is there an option for full-service tax preparation or in-person consultation.

FAQ

What are the features of FreeTaxUSA?

FreeTaxUSA is an online tax preparation software that offers a variety of features. It allows users to e-file federal returns for free and state returns for $14.99. It supports all major IRS forms and schedules, making it a comprehensive tool for tax preparation. The software is known for being fast, easy to use, and provides more help than expected from a free product.

One of the notable features of FreeTaxUSA is its refund maximizer. This feature helps users to maximize their tax refund. The software also offers self-help and email support to assist users throughout the tax filing process.

For users who require additional support, FreeTaxUSA offers an upgrade to the Deluxe version for $7.99. This version provides users with unlimited amended returns and priority support. For an additional fee of $39.99, users can ask both federal and state tax questions of a professional by phone, chat, or screen share.

In addition to these features, FreeTaxUSA has made some enhancements for the 2023 tax year. It now supports the 1099-B and form 8949 file import for stock and crypto transactions. The user interface has also been revamped, making it faster and more effective. Moreover, users can now pay their taxes with a credit card, which was previously not an option.

Despite its name, FreeTaxUSA isn't completely free – at least if you need to file a state return – but does offer a bargain price and includes free federal returns while offering affordable options for professional tax assistance. FreeTaxUSA is fully cloud-based, meaning it doesn't have downloadable software for working offline and keeping your returns on your own device.

Please note that while FreeTaxUSA offers a wide range of features, it may not be suitable for all tax situations. It is always recommended to review the features and consider personal tax needs before choosing a tax preparation software.

FAQ

How do I get started with FreeTaxUSA?

To get started with FreeTaxUSA, an account needs to be created. Once the account is set up, data from the previous year can be imported from FreeTaxUSA or a competing product. Alternatively, one can start from scratch. A step-by-step interview will ask for personal details about the user, their spouse and dependents, and their filing status. It's important to have the address, telephone number, birth date, and Social Security Number for the user, their spouse, and any children or dependents on hand. The platform supports most tax situations and provides a clean and modern interface. Federal returns are free with FreeTaxUSA, no matter the tax situation. However, state tax returns cost $14.99. For additional support, there are options available at different price points. For $7.99, Deluxe support includes live chat with support agents and unlimited amended returns. The highest-level support FreeTaxUSA offers is its Pro Support option, which costs $49.99 and includes personalized advice from a tax professional by phone, live screen share, or live chat. Please note that FreeTaxUSA does not support all tax situations including if you have foreign earned income, are a nonresident alien, or live outside the US. Also, it does not have the ability to upload most 1099 forms. Despite these limitations, FreeTaxUSA is a robust and easy-to-use online personal tax preparation service that lets you e-file federal tax returns—including Schedule C—for free. It's fast, easy to use, and provides more help than expected from a free product covering so much ground. It's an especially good bargain if you have to file as self-employed. For free federal filing, FreeTaxUSA is a top contender when choosing a tax preparation service. If you're willing to spend more, there are other options available in the market that offer a more comprehensive tax filing experience.

FAQ

Is there a mobile app for FreeTaxUSA?

FreeTaxUSA does not have a dedicated mobile app. However, it can be accessed on smartphones through a browser. The data from the return syncs instantly between mobile devices and computers. Despite the lack of a mobile app, FreeTaxUSA is a cloud-based service that offers free federal returns and affordable options for professional tax assistance.

FAQ

About freetaxusa.com Popular Products and Services?

FreeTaxUSA is a tax preparation software that supports major tax situations such as filing jointly, home ownership, dependents, itemized deductions, self-employed, investments, rental property, and education. The software is ideal for filing small business tax returns. FreeTaxUSA markets its tax software as four different levels of service: Basic for simple tax returns; Advanced for homeowners and itemized deductions; Premium for landlords and investors; and Self-Employed for freelancers, contractors and gig workers. It has a straightforward pricing plan: All federal returns are free, with a $14.99 fee for state taxes. Expert tax advice is available; an upgrade to the Deluxe version for $7.99 offers “priority” support, and those who need more hand-holding can get the “file with a pro” option at $39.99, similar to TurboTax's Live Assisted plan. It doesn't have downloadable software to prepare returns offline, nor is there an option for full-service tax preparation or in-person consultation. FreeTaxUSA is owned by TaxHawk, founded in 2001 by a certified public accountant and a team of software developers, and has handled some 63 million tax returns. TaxHawk is an original member of the IRS Free File Alliance and an authorized e-file provider.

FAQ

What are the key features of FreeTaxUSA?

FreeTaxUSA is a cloud-based service that offers several key features. It provides free federal returns and charges a fee of $14.99 for state taxes. The platform supports all personal income tax situations and offers professional assistance. However, it requires manual input on some forms and its interface is not as highly rated as competitors.

FreeTaxUSA offers a Deluxe version for $7.99 that includes priority support. For those who need more assistance, there's a "file with a pro" option at $39.99. It doesn't offer downloadable software for offline preparation or full-service tax preparation.

The platform is known for its review functions, clear questioning, and thoroughness. Its refund maximizer helps users identify any tax breaks they may have missed. Despite its name, FreeTaxUSA isn't completely free if you need to file a state return, but it does offer a bargain price and includes free federal returns.

FreeTaxUSA offers several flexible tax refund options. Users can choose to get their refund money sent as a check, have it deposited to their bank account, or receive it in the form of a prepaid debit card. The platform makes it easy to safely and securely store finished tax returns.

Please note that FreeTaxUSA is best for budget-conscious consumers and is not recommended for those who prefer to work offline and keep their returns on their own device.

FAQ

freetaxusa.com Return Policy?

FreeTaxUSA is a tax filing service that allows users to file their federal tax returns for free, regardless of the complexity of their tax situation. However, state tax returns are not free and cost $14.99 each. There is no specific return policy mentioned for FreeTaxUSA as it is a service-based platform. As for shipping, since FreeTaxUSA is an online tax filing service, there are no physical products to be shipped. Users e-file their tax returns directly to the IRS. Therefore, there is no shipping policy. If additional support is needed, users have the option to pay $7.99 for enhanced customer support or $49.99 for personalized tax advice. Please note that these details are based on the information available and may vary. For the most accurate information, it's recommended to check the official FreeTaxUSA website or contact their customer service directly.

FAQ

What is the process for filing taxes with FreeTaxUSA?

To file taxes with FreeTaxUSA, one starts by answering a few questions and moving through all the relevant tax forms. Manual input of income is required, and the software helps to identify if one qualifies for certain deductions or credits. The software performs the calculations and provides an estimated tax refund or tax bill. All federal returns are free, with a $14.99 fee for state taxes. Expert tax advice is available; an upgrade to the Deluxe version for $7.99 offers “priority” support, and those who need more hand-holding can get the “file with a pro” option at $39.99. It's important to note that FreeTaxUSA is fully cloud-based, meaning it doesn't have downloadable software for working offline and keeping your returns on your own device. It's a great choice for taxpayers with simple returns who don’t need to file a state return, or if you have multiple 1099 forms, unemployment income or dependents. Each of these tax situations can propel you to a paid tier on services like TurboTax, H&R Block or TaxSlayer. Self-employed filers looking for a cheap way to file their taxes could be well served by FreeTaxUSA. While FreeTaxUSA doesn’t let you import multiple 1099 forms, you can enter as many as you want, completely free.

FAQ

How secure is FreeTaxUSA?

FreeTaxUSA is considered secure. It uses SSL certificates to encrypt the connection, ensuring that sensitive information remains safe. The company also complies with rigorous data security standards to protect against theft of payment information. In addition, FreeTaxUSA offers multi-factor authentication (MFA) to further reinforce the protection of user data. This requires verification of the user's identity every time they log in. As an authorized IRS e-file provider, FreeTaxUSA meets or exceeds the security requirements outlined by the IRS.

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